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The Call Centre Training Handbook: A Complete Guide to Learning and Development in Contact Centres
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Bibliographic Detail
Publisher Kogan Page Ltd
Publication date February 1, 2009
Pages 336
Book category Adult Non-Fiction
ISBN-13 9780749455989
ISBN-10 0749455985
Availability§ Apply Direct
Original list price $49.95
§As reported by publisher
Summaries and Reviews
Book cover for 9780136279020
With George Miller (other contributor) | 5th edition from Prentice Hall (November 1, 1997); titled "The Prentice Hall Reader"
9780136279020 | details & prices | 5.75 × 8.75 × 1.25 in. | 1.45 lbs | List price $37.00
This edition also contains The Call Centre Training Handbook: A Complete Guide to Learning & Development in Contact Centres, The Prentice Hall Reader
About: A perfect guide for those interested in composition, this user-friendly reader offers an abundance of interesting and appealing essay examples, easily implemented classroom suggestions, and varied writing assignments.
The price comparison is for this edition
from Kogan Page Ltd (February 1, 2009)
9780749455989 | details & prices | 336 pages | List price $49.95

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