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Bibliographic Detail
Publisher
Free Pr
Publication date
November 2, 2004
Pages
176
Binding
Hardcover
Book category
Adult Non-Fiction
ISBN-13
9780743270281
ISBN-10
0743270282
Dimensions
0.75 by 5.75 by 8.50 in.
Weight
0.80 lbs.
Availability§
Publisher Out of Stock Indefinitely
Original list price
$23.00
§As reported by publisher
Amazon.com says people who bought this book also bought:
Hospitality Sales and Marketing | Who Moved My Cheese? | Raving Fans | Legendary Service
Hospitality Sales and Marketing | Who Moved My Cheese? | Raving Fans | Legendary Service
Summaries and Reviews
Summary
The best-selling author of The One Minute Manager draws on the success of the world's largest restaurant chain to explain how a company of any size can develop a unified, people first, customer-oriented approach to doing business, demonstrating how this principle must inform every level of a company from the CEO to employees dealing with customers. 100,000 first printing.
Editions
Hardcover
The price comparison is for this edition
from Free Pr (November 2, 2004); titled "Customer Mania!: It's Never Too Late To Build A Customer-focused Company"
9780743270281 | details & prices | 176 pages | 5.75 × 8.50 × 0.75 in. | 0.80 lbs | List price $23.00
About: Uses the success of the world's largest restaurant chain to explain how a company of any size can develop a unified, people first, customer-oriented approach to doing business.
About: Uses the success of the world's largest restaurant chain to explain how a company of any size can develop a unified, people first, customer-oriented approach to doing business.
Paperback
from Harpercollins Pub Ltd (November 7, 2005); titled "Customer Mania!: It's Never Too Late to Build a Customer-focused Company"
9780007210503 | details & prices | 208 pages | 5.00 × 7.50 × 0.75 in. | 0.30 lbs | List price $10.80
CD/Spoken Word
Unabridged edition from Simon & Schuster (November 2, 2004); titled "Customer Mania!: It's Never Too Late to Build a Customer-focused Company"
9780743539784 | details & prices | 5.25 × 5.75 × 1.00 in. | 0.35 lbs | List price $29.95
About: Draws on the success of the world's largest restaurant chain to explain how a company of any size can develop a unified, people first, customer-oriented approach to doing business.
About: Draws on the success of the world's largest restaurant chain to explain how a company of any size can develop a unified, people first, customer-oriented approach to doing business.
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