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The ABCs of IBM® z/OS® System Programming is a 13-volume collection that provides an introduction to the z/OS operating system and the hardware architecture. Whether you are a beginner or an experienced system programmer, the ABCs collection provides the information you need to start your research into z/OS and related subjects. If you would like to become more familiar with z/OS in your current environment, or if you are evaluating platforms to consolidate your e-business applications, the ABCs collection serves as a powerful technical tool. .
This IBM Redbooks® publication, Volume 8, shows you how to:
- Adopt a systematic and thorough approach to dealing with problems and identifying the different types of problems
- Determine where to look for diagnostic information and how to obtain it
- Interpret and analyze the diagnostic data collected
- Escalate problems to the IBM Support Center when necessary
- Collect and analyze diagnostic data-a dynamic and complex process
- Identify and document problems, collect and analyze pertinent diagnostic data and obtain help as needed, to speed you on your way to problem resolution
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