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By
Carl Sewell and
Paul B. Brown
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Bibliographic Detail
Publisher
Crown Pub
Publication date
November 1, 2002
Pages
208
Binding
Paperback
Edition
Revised
Book category
Adult Non-Fiction
ISBN-13
9780385504454
ISBN-10
0385504454
Dimensions
0.50 by 8.50 by 11.25 in.
Weight
0.40 lbs.
Original list price
$14.99
Amazon.com says people who bought this book also bought:
Like I See It: Obstacles and Opportunities Shaping the Future of Retail Automotive | Perfect Dealership: Surviving The Digital Disruption | The Service Consultant | Agribusiness Fundamentals and Applications | Operations Management | The Art & Science of Internet Car Sales | How to Win Customers and Keep Them for Life
Like I See It: Obstacles and Opportunities Shaping the Future of Retail Automotive | Perfect Dealership: Surviving The Digital Disruption | The Service Consultant | Agribusiness Fundamentals and Applications | Operations Management | The Art & Science of Internet Car Sales | How to Win Customers and Keep Them for Life
Summaries and Reviews
Summary
In a revised and updated edition of the classic guide to customer service, a successful entrepreneur offers a straightforward approach for treating customers with the respect that keeps them coming back, outlines fundamental principles of customer service, and reveals the lessons he has learned over the last decade. Reprint.
(view table of contents)Editions
Paperback
The price comparison is for this edition
Revised edition from Crown Pub (November 1, 2002)
9780385504454 | details & prices | 208 pages | 8.50 × 11.25 × 0.50 in. | 0.40 lbs | List price $14.99
About: In a revised and updated edition of the classic guide to customer service, a successful entrepreneur offers a straightforward approach for treating customers with the respect that keeps them coming back, outlines fundamental principles of customer service, and reveals the lessons he has learned over the last decade.
About: In a revised and updated edition of the classic guide to customer service, a successful entrepreneur offers a straightforward approach for treating customers with the respect that keeps them coming back, outlines fundamental principles of customer service, and reveals the lessons he has learned over the last decade.
Reissue edition from Pocket Books (December 1, 1992)
9780671747954 | details & prices | 5.25 × 8.50 × 0.75 in. | 0.35 lbs | List price $14.00
About: A successful entrepreneur offers a straightforward approach for treating customers with the respect that keeps them coming back
About: A successful entrepreneur offers a straightforward approach for treating customers with the respect that keeps them coming back
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