Amazon.com description: Product Description: Market-leading text takes a pragmatic approach emphasizing the strategic role of human resources. Comprehensive, research-based coverage includes all major topics on the Human Resources Certification Contract outline. Chapter 1 addresses the strategic nature of human resources and carries this focus throughout the text. Coverage includes a new global chapter (Ch. 4), expanded coverage of diversity, new material on performance management, and current hot topics such as self-directed work teams, shamrock organization, broadbanding, skill-based pay systems, job security, violence in the workplace, and how organizational commitment affects production, quality, and service. Pedagogical features like Human Resources in Transition and HR Perspectives introduce real-world issues in human resource management and provide actual examples of diversity, ethics, research, international issues, and company practices. Logging On boxed features direct students to various sites on the Internet where they can access data on the work force and other human resource topics. Ceridian CII software is packaged with the text. The text includes over a dozen projects based on Gamma Robotics, a company whose 1,000-employee database is included on the disc.