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Solving Problems With Design Thinking: 10 Stories of What Works
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Bibliographic Detail
Publisher Columbia Univ Pr
Publication date September 3, 2013
Pages 216
Binding Hardcover
Book category Adult Non-Fiction
ISBN-13 9780231163569
ISBN-10 0231163568
Dimensions 1 by 6.25 by 9.75 in.
Weight 1 lbs.
Original list price $29.95
Other format details university press
Summaries and Reviews
Amazon.com description: Product Description: Design-oriented firms such as Apple and IDEO have demonstrated how design thinking can affect business results. However, most managers lack a sense of how to use this new approach for issues other than product development and sales growth. Solving Problems with Design Thinking details ten real-world examples of managers who successfully applied design methods at 3M, Toyota, IBM, Intuit, and SAP; entrepreneurial start-ups such as MeYou Health; and government and social sector organizations, including the City of Dublin and Denmark's The Good Kitchen.

Using design skills such as ethnography, visualization, storytelling, and experimentation, these managers produced innovative solutions to such problems as implementing strategy, supporting a sales force, redesigning internal processes, feeding the elderly, and engaging citizens. They elaborate on the challenges they faced and the processes and tools they used, providing a clear path to implementation based on the principles and practices laid out in Jeanne Liedtka and Tim Ogilvie's Designing for Growth: A Design Thinking Tool Kit for Managers.

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Hardcover
Book cover for 9780231163569
 
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from Columbia Univ Pr (September 3, 2013)
9780231163569 | details & prices | 216 pages | 6.25 × 9.75 × 1.00 in. | 1.00 lbs | List price $29.95
About: Design-oriented firms such as Apple and IDEO have demonstrated how design thinking can affect business results.

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