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What to Say to Get What You Want: Strong Words for 44 Challenging Types of Bosses, Employees, Co-Workers, and Customers
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Bibliographic Detail
Publisher Basic Books
Publication date January 7, 1992
Binding Paperback
Book category Adult Non-Fiction
ISBN-13 9780201577129
ISBN-10 0201577127
Dimensions 1 by 5.50 by 8.25 in.
Weight 0.80 lbs.
Original list price $15.95
Amazon.com says people who bought this book also bought:
Smart Moves | Smart Moves for People in Charge | What to Ask When You Don't Know What to Say
Summaries and Reviews
Summary
The authors of Smart Moves detail how to attain cooperation from the people at work, outlining the Ten Commandments of Change, the forty types of difficult people--both customers and co-workers--and strategies for dealing with these people. Original.
Editions
Paperback
Book cover for 9780201577129
 
The price comparison is for this edition
from Basic Books (January 7, 1992)
9780201577129 | details & prices | 5.50 × 8.25 × 1.00 in. | 0.80 lbs | List price $15.95
About: Details how to attain cooperation from difficult people at work--both customers and coworkers--and offers strategies for dealing with these people

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