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Digital Government at Work: A Social Informatics Perspective
By Ian McLoughlin, Mike Martin (contributor) and Rob Wilson
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Jump down to see edition details for: Hardcover
Bibliographic Detail
Publisher Oxford Univ Pr
Publication date August 24, 2013
Pages 208
Binding Hardcover
Book category Adult Non-Fiction
ISBN-13 9780199557721
ISBN-10 0199557721
Dimensions 0.75 by 5.75 by 9 in.
Weight 0.92 lbs.
Published in Great Britain
Original list price $83.00
Other format details university press
Summaries and Reviews
Amazon.com description: Product Description: Over the past decade, putting public services on-line has been a focus of huge policy and financial investments aimed at providing more joined-up service delivery. For some this is part of a transformation that is bringing about a new era of integrated digital government. For others digitalization means threats to privacy and security and a strengthening of bureaucracy.

In the UK and beyond, front-line service providers and citizens have been slow to take up digital services whilst major projects have floundered. This book takes a fresh look at this vital area for public policy and practice. Informed by over ten years of original research on the 'inside' of projects to put local services on-line, the authors combine cross-disciplinary insights to provide a new social informatics perspective on digital government.

Experiences in areas such as health and social care are used to illustrate the dangers of 'over-integration' when key decisions are left to system designers, as they seek to integrate information in centralized systems. The authors argue for a new 'architectural discourse' to change the way that systems are deployed, evolve, and are governed. 'They conclude that increased coordination of public services is better achieved through federated rather than integrated services. This recognizes the infrastructural nature of information systems and the essential role of co-production in the future evolution of digital government.


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Hardcover
Book cover for 9780199557721
 
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from Oxford Univ Pr (August 24, 2013)
9780199557721 | details & prices | 208 pages | 5.75 × 9.00 × 0.75 in. | 0.92 lbs | List price $83.00
About: Over the past decade, putting public services on-line has been a focus of huge policy and financial investments aimed at providing more joined-up service delivery.

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