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Working With Difficult People: Handling the Ten Types of Problem People Without Losing Your Mind
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Bibliographic Detail
Publisher J P Tarcher
Publication date December 6, 2016
Pages 336
Binding Paperback
Edition 2 revised
Book category Adult Non-Fiction
ISBN-13 9780143111870
ISBN-10 0143111876
Dimensions 0 by 5.50 by 8.25 in.
Original list price $16.00
Summaries and Reviews
Amazon.com description: Product Description: A revised edition of the classic guide on how to best resolve conflict in today's technologically advanced workplace.

Your work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This indispensable guide details specific techniques for handling all of them, with easy-to-follow scenarios for every situation.
 
Updated and revised to reflect modern issues including technology, generation gaps, and language barriers, this guide describes 10 kinds of culprits, from tyrants and bullies (regular and cyber) to the pushy and presumptuous to connivers and camouflagers; and offers helpful strategies and phrases for diffusing workplace tensions and effectively resolving conflicts.

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Paperback
Book cover for 9780143111870
 
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With Amy Cooper Hakim | 2 revised edition from J P Tarcher (December 6, 2016)
9780143111870 | details & prices | 336 pages | List price $16.00
About: A revised edition of the classic guide on how to best resolve conflict in today's technologically advanced workplace.

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