Planning, Protection and Optimization: ITIL 2011 Intermediate Capability Handbook (Single Copy) | Release, Control And Validation Intermediate Capability Handbook | Operational Support And Analysis ITIL Intermediate Capability Handbook | Service Offerings and Agreements ITIL 2011 Intermediate Capability Handbook (Single Copy) | ITIL Intermediate Certification Companion | Key Element Guide Itil Service Transition | Key Element Guide ITIL Service Operation | Key Element Guide ITIL Continual Service Improvement | Key Element Guide ITIL Service Design
Service Strategy is a view of ITIL that aligns business and IT so that each brings out the best in the other. It ensures that every stage of the Service Lifecycle stays focused on the business case and relates to all the companion process elements that follow.
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