search for books and compare prices
cover image
Crucial Conversations: Tools for Talking When Stakes Are High
Price
Store
Arrives
Preparing
Shipping
The price is the lowest for any condition, which may be new or used; other conditions may also be available. Rental copies must be returned at the end of the designated period, and may involve a deposit.
Jump down to see edition details for: Hardcover | Paperback | CD/Spoken Word | Cassette/Spoken Word
Bibliographic Detail
Publisher McGraw-Hill
Publication date August 19, 2011
Pages 244
Binding Paperback
Edition 2 updated
Book category Adult Non-Fiction
ISBN-13 9780071771320
ISBN-10 0071771328
Dimensions 0.75 by 6 by 9 in.
Weight 0.80 lbs.
Original list price $20.00
Summaries and Reviews
Amazon.com description: Product Description: Learn how to keep your cool and get the results you want when emotions flare. When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. Crucial Conversations gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve the positive resolutions you want. You'll learn how to: Prepare for high-impact situations with a six-minute mastery technique Make it safe to talk about almost anything Be persuasive, not abrasive Keep listening when others blow up or clam up Turn crucial conversations into the action and results you want Whether they take place at work or at home, with your neighbors or your spouse, crucial conversations can have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.

Editions
Hardcover
Book cover for 9780071775304
 
With Al Switzler | from McGraw-Hill (August 17, 2011)
9780071775304 | details & prices | 244 pages | 6.25 × 9.25 × 1.00 in. | 1.15 lbs | List price $32.00
About: The New York Times bestseller that changed the way millions communicate “[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world.
Paperback
Book cover for 9780071771320
 
The price comparison is for this edition
With Al Switzler | 2 updated edition from McGraw-Hill (August 19, 2011)
9780071771320 | details & prices | 244 pages | 6.00 × 9.00 × 0.75 in. | 0.80 lbs | List price $20.00
About: Learn how to keep your cool and get the results you want when emotions flare.
from McGraw-Hill (June 1, 2002)
9780071401944 | details & prices | 240 pages | 5.75 × 8.75 × 0.75 in. | 0.75 lbs | List price $16.95
About: Offers techniques for communicating effectively in difficult and important situations to achieve positive results.
CD/Spoken Word
With Anna Fields (other contributor) | Abridged edition from Amer Media Intl - McGraw Hill audio (June 1, 2003)
9780972488907 | details & prices | 5.25 × 5.00 × 1.00 in. | 0.48 lbs | List price $28.00
About: Offers techniques for communicating effectively in difficult and important situations to achieve positive results.
Cassette/Spoken Word
Book cover for 9780972446228
 
With Anna Fields (other contributor) | Abridged edition from Amer Media Intl - McGraw Hill audio (June 1, 2003)
9780972446228 | details & prices | 4.25 × 7.25 × 1.25 in. | 0.32 lbs | List price $24.00
About: Offers techniques for communicating effectively in difficult and important situations to achieve positive results.

Pricing is shown for items sent to or within the U.S., excluding shipping and tax. Please consult the store to determine exact fees. No warranties are made express or implied about the accuracy, timeliness, merit, or value of the information provided. Information subject to change without notice. isbn.nu is not a bookseller, just an information source.