In addition, the appendixes include a description of the product development process, sample templates and job descriptions, and questions to ask during the hiring process.
Although Starting a Documentation Group was designed and written with new group leaders in mind, it is also full of relevant and useful information for veterans.
Focusing on the needs of small companies, Starting a Documentation Group provides information on:
How the experience of a start-up/small group is different from that of a large group/company The role of the documentation manager
Setting up your environment
How to develop a comprehensive, forward-looking documentation planand sell it to management
Determining a realistic schedule (or, at least, how to live with the time available) Planning for editing, production, and printing
Determining when extra help is needed and hiring accordingly
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