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Send This Jerk the Bedbug Letter: How Companies, Politicians, and the Mass Media Deal With Complaints and How to Be a More Effective Complainer
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Paperback
from Ten Speed Pr (May 1, 1996)
9780898158113 | details & prices | 322 pages | 6.25 × 9.25 × 1.00 in. | 0.90 lbs | List price $12.95
About: Looks at who complains, why they complain, what they complain about, how to complain effectively, and more
About: Looks at who complains, why they complain, what they complain about, how to complain effectively, and more