search for books and compare prices
Tables of Contents for User Centered System Design
Chapter/Section Title
Page #
Page Count
Preface
ix
Authors and Participants
xii
Introduction
1
6
Stephen W. Draper
Donald A. Norman
Clayton Lewis
I User Centere System Design
7
56
Architectural Design: An Analogy
9
16
Kristina Hooper
Issues in Design: Some Notes
25
6
Liam J. Bannon
Cognitive Engineering
31
32
Donald A. Norman
II The Interface Experience
63
90
Interface as Mimesis
67
20
Brenda K. Laurel
Direct Manipulation Interfaces
87
38
Edwin L. Hutchins
James D. Hollan
Donald A. Norman
Notes on the Future of Programming: Breaking the Utility Barrier
125
28
Andrea A. diSessa
III Users' Understandings
153
86
User Understanding
157
14
Mary S. Riley
Understanding What's Happening in System Interactions
171
16
Clayton Lewis
Naive Theories of Computation
187
14
David Owen
Models of Computation
201
18
Andrea A. diSessa
Knowledge-Based Interface Design
219
20
William Mark
IV User Activities
239
76
The Structure of Users' Activities
243
22
Allen Cypher
Psychological Issues in Support of Multiple Activities
265
20
Yoshiro Miyata
Donald A. Norman
Communication Paradigms for a Window System
285
30
Rachel Reichman (Adar)
V Toward a Pragmatics of Human-Machine Communication
315
38
There's More to Interaction Than Meets the Eye: Some Issues in Manual Input
319
20
William Buxton
Display Managers as the Basis for User-Machine Communication
339
14
Stephen W. Draper
VI Information Flow
353
100
Answers First, Then Questions
361
16
David Owen
Helping Users Help Themselves
377
22
Claire E. O'Malley
Helping Users Help Each Other
399
12
Liam J. Bannon
Designing for Error
411
22
Clayton Lewis
Donald A. Norman
Computer-Mediated Communication
433
20
Liam J. Bannon
VII The Context of Computing
453
34
From Cognitive to Social Ergonomics and Beyond
457
30
John Seely Brown
Glossary
487
12
References
499
14
Index
513