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Tables of Contents for The Winning Streak Mark II
Chapter/Section Title
Page #
Page Count
Acknowledgements
ii
The Cast List
vii
Introduction
ix
Ten key balances
The new characteristics of sustained high performance
1
11
Mission Control
Control versus autonomy
12
15
Mission in action
Balancing control and autonomy
27
29
Strategic urgency
Long-term strategy versus short-term urgency
56
16
Accelerated evolution
Evolutionary versus revolutionary change
72
25
Underweening pride
Pride versus humility
97
15
Bifocal perspective
Focus versus breadth of vision
112
16
Living the values
Values versus rules
128
20
Customer focus
Customer care versus customer count
148
22
Tough but fun
Challenging people versus nurturing people
170
29
Values-based leadership
Leaders versus managers
199
15
Seamless succession
Gentle versus abrupt succession
214
10
Keeping all the plates spinning
Achieving all the balances
224
9
The lopsided coin
Where poor performers fail: a comparison
233
12
Sainsbury-an action case study
When the plates begin to wobble
245
11
Appendix Case-study company profiles
256
27
User Tools How to make the Winning Streak work for you
283
18
Notes
301
8
Index
309