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Tables of Contents for The Human Resource Development Handbook
Chapter/Section Title
Page #
Page Count
Preface
xi
PART 1 HUMAN RESOURCE DEVELOPMENT (HRD) IN THE ORGANIZATION: LEARNING AND TRAINING
The importance of the staff developer
3
6
Importance of work-based learning to organizations
3
1
Importance of work-based learning to people
4
1
The work of staff developers
5
1
Successful staff developers
5
2
Staff development: education or training?
7
1
References and further reading
8
1
The concept of human resource development
9
8
Human resource development
9
4
An historical overview of staff training
13
1
Employee learning
14
1
References and further reading
15
2
Organizations and development
17
6
Structure of organizations
17
2
Organization development (OD)
19
1
The staff developer in the organization
20
1
Health and safety at work
21
1
References and further reading
22
1
People development for the organization
23
6
Equal opportunities
23
1
How organizations help staff to achieve their full potential
24
1
Resources
24
1
Basic training provision
25
1
Sources of provision
25
1
Assistance from other staff
26
1
Increasing communication and co-operation between staff
26
1
References and further reading
27
2
The learning organization
29
8
Structure and control
30
1
Leadership issues
30
1
Motivation and creativity of staff
31
1
Efficient communication and information systems
31
1
Organizational learning
32
1
Detection of problem areas: finding solutions
33
1
Use of technology in learning
34
1
Trainer input
35
1
References and further reading
36
1
The learning process
37
16
Theories of learning
37
1
Definition of learning
38
1
Understanding the learning process
38
6
Characteristics of adult learners
44
1
Motivation to learn
44
1
Learning strategies and learning styles
45
2
Transfer of learning or theory and practice?
47
1
Work-based learning
48
1
Learning for personal and professional development
48
1
References and further reading
49
4
PART 2 THE ROLES OF HUMAN RESOURCE (HR) DEVELOPERS
The roles of the staff developer
53
6
The cycle of training
53
1
The multifaceted role
54
3
Matching training needs to supply
57
1
References and further reading
58
1
Roles of strategist, needs analyst, manager of training and development and marketer
59
8
Strategist
59
2
Needs analyst
61
2
Manager of training and development
63
1
Marketer of training and development
64
1
References and further reading
65
2
Role of programme designer, instructional writer, facilitator, trainer and programme administrator
67
6
Programme designer
67
1
Instructional writer
68
1
Facilitator
68
1
Trainers and instructors
69
1
Programme administrators
70
1
References and further reading
71
2
The administrator, evaluator, statistician, consultant and counsellor
73
6
The administrator
73
2
Evaluator
75
1
Statistician
75
1
Consultant for managers and staff
76
1
Educational guidance and counselling
77
1
References and further reading
78
1
Managing the staff developer's role
79
8
Role conflict and role strain
79
3
Role management
82
1
References and further reading
83
4
PART 3 THE TRAINING FUNCTION
Practical and systematic approach to training
87
10
The cycle of training
87
1
First steps: undertaking a training needs analysis
88
3
Proactivity
91
2
Interviewing skills
93
1
A core curriculum or programme
93
1
Computerized database
94
1
Completing the final analysis of organizational, job and individual training
94
1
References and further reading
95
2
Practical aspects of programme design
97
8
Programme design
97
4
Training objectives
101
1
Learning styles
101
1
Timing and length of a course
102
1
Short-term evaluation and pilot schemes
102
1
Deciding on the timetable for a course
103
1
References and further reading
104
1
Managing the training function
105
16
Maintaining good public relations
105
1
Negotiating for sponsorship and funding
106
2
Negotiating for other resources
108
1
Deciding on training options
109
4
Hiring consultants to give in-house training
113
1
Selecting or confirming participants for courses
114
2
Compiling a calendar of training events
116
1
Marketing training initiatives
116
3
References and further reading
119
2
Delivering training
121
12
Delivery of training
121
5
Methods in teaching and training
126
4
References and further reading
130
3
Using audio-visual aids
133
6
References and further reading
138
1
Evaluating training events
139
12
Why evaluate?
139
1
What to evaluate
140
1
How to evaluate
141
2
Offering feedback after a learning event
143
1
Evaluating the overall training function
144
1
Using the evaluation data
145
1
References and further reading
146
5
PART 4 OCCUPATION OF HRD PROFESSIONALS
Training-related organizations
151
10
National training schemes
151
1
Training and Enterprise Councils (TECs) and Local Enterprise Councils (LECs)
151
2
National Vocational Qualifications (NVQs)
153
2
Management Charter Initiative (MCI)
155
1
Liaising with local schools link officers
155
1
Local colleges and universities
155
1
Commercial organizations that offer training
155
1
Educational guidance and counselling
156
1
International contacts
156
1
Consultants
157
1
Networking
157
1
Training awards
157
1
Resource library
158
1
References and further reading
158
3
The staff developer's own development
161
12
Personal attributes needed by staff developers
161
1
Intervention in staff development initiatives
162
1
Management and leadership in training
163
2
Careers of training professionals
165
2
Keeping up to date
167
1
Gaining experience
168
1
Skills in information technology
168
1
Appraisal
168
1
Qualification pathways
168
1
Commercially run courses
169
1
Accreditation
170
1
References and further reading
171
2
Conclusions: the significance of the role
173
4
Appendix A
177
4
Appendix B
181
8
Appendix C
189
4
Appendix D
193
2
Glossary
195
8
Abbreviations
203
2
Author Index
205
2
Subject Index
207