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Tables of Contents for Human Resources in the 21st Century
Chapter/Section Title
Page #
Page Count
Foreword
vii
 
Rosabeth Moss Kanter
Preface
xiii
 
Acknowledgments
xvii
 
Part I People: HR's Bottom-Line Asset
Getting Extraordinary Results from Ordinary People
3
8
Libby Sartain
Looking North on the Leadership Compass: Effective HR Management for the New Century
11
8
Michael Useem
The 21st Century Workforce: Implications for HR
19
6
Jeff Brown
Lindy Williams
Engaging the Generations
25
10
Beverly Kaye
Devon Scheef
Diane Thielfoldt
Globalization: How Real Are the People Challenges?
35
16
Neville Osrin
Francis Stickland
Understanding Referent Groups and Diversity: A Key Challenge for Human Resource Leaders
51
8
Marshall Goldsmith
R. Roosevelt Thomas Jr.
Part II Emerging Practices
Putting Pride to Work: Recapturing the Power of the Most Effective Motivational Force
59
8
Jon R. Katzenbach
Niko Canner
Marc A. Feigen
Leveraging HR: How to Develop Leaders in ``Real Time''
67
12
Linda Sharkey
Strategic HRM Measurement: From Justifying HR to Strategic Talent Leadership
79
12
John W. Boudreau
Peter Ramstad
Human Resource Management and Business Performance: Lessons for the 21st Century
91
8
David Lewin
The Icarus Syndrome: Talent Management and Derailment in the New Millennium
99
10
Adrian Furnham
Maximizing the Probability of Success of Newly Recruited Executives
109
6
Charles G. Tharp
Ben E. Dowell
Learning via Education and Training
115
6
D. Quinn Mills
Beam Me Some Talent, Scotty! Knowledge, Learning, and Technology on the Starship Enterprise
121
8
Elliott Masie
Part III Emerging Organization and Culture
Free to Choose: Fostering the Innovative Organization
129
6
Lynda Gratton
Building a New Partnership
135
8
Allan R. Cohen
David L. Bradford
Get Down to Business
143
6
Kate DCamp
Accommodating Change in the 21st Century
149
8
Yvonne R. Jackson
Managing Global Total Rewards
157
12
Richard Kantor
Globalization of HR: 21st Century Challenges
169
8
Robert J. Joy
Paul Howes
Challenges of a Global Marketplace
177
10
Howard Morgan
Part IV Leading Change: The Enduring Task
When Change Is Out of Our Control
187
8
Margaret Wheatley
Mother's Work Is Never Done: Myths and Facts about Organizational Change
195
8
James O'Toole
Unilever's Path to Growth: Reflections on a Journey in Progress
203
12
Arjan Overwater
Thomas W. Malnight
Finding the Missing Link: Connecting Your Business Strategy and Leadership Strategy
215
12
Marc Effron
Convergence of HR: Leadership and Change Management
227
12
Wayne Brockbank
Part V The HR Profession: Coming Demise or New Beginning?
Is This the End of HR?
239
6
Stan Davis
Transforming Your HR Department into a Start-Up Professional Services Firm
245
6
William Bridges
Susan Mitchell Bridges
What's Next for the People Function? A Missing Link for Delivering Value
251
8
David Ulrich
Norman Smallwood
Profession at a Crossroads
259
6
J. Randall MacDonald
Human Resources and Power: Oxymoron or Necessity?
265
8
Jeffrey Pfeffer
Managing for Execution: HR Delivery Imperatives for the 21st Century
273
8
Jason Jeffay
Sandy K. Bicos
HR as a Trusted Partner
281
6
James B. Dagnon
The HR Head as Trusted CEO Advisor: Six Strategies for Becoming a Valued Partner to Senior Management
287
8
Robert Gandossy
Andrew Sobel
Notes
295
12
About the Contributors
307
16
Index
323