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Tables of Contents for Managing Assertively
Chapter/Section Title
Page #
Page Count
The Gateway to Effectiveness.
Building Blocks to Managing Assertively.
Supervisory Styles: Assertive--Aggressive--Passive.
Unblocking Your Assertiveness to Build Your Self-Esteem.
Listening.
Taking Risks.
Constructive Feedback: Criticism.
Saying No.
Handling Criticism.
Giving and Receiving Positive Feedback.
Payoffs for Success.
Bibliography.
Index.