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Tables of Contents for Applications in Human Resource Management
Chapter/Section Title
Page #
Page Count
A Model for Analyzing Cases in Human Resources Management
xiii
Part 1 Human Resources Management in Perspective: Environment, International, and Legal Issues
1
92
The HRM Function/Environment
1. Case The New Director of Human Resources
3
7
2. Case The Human Resource Function of Harrison Brothers Corporation
10
5
3. Exercise The Linkage between Human Resource Practices and Competitive Advantage
15
2
4. Exercise Human Resource Challenges During Mergers
17
3
5. Exercise Scanning the Contemporary Work Environment
20
1
6. Exercise Evaluating the Financial Impact of Human Resource Management Activities: Reducing Turnover Costs
21
5
7. Skill Builder Reference Materials for Human Resource Management
26
2
8. Skill Builder Using Internet Search Engines to Conduct HR Research
28
1
International and Diversity Issues
9. Case Managing Diversity: Johnson Chemical International
29
8
10. Incident Too Much Diversity?
37
1
11. Case African Gold, Inc. Ethics and AIDS in the Workplace
38
2
12. Case Selecting a Manager for a Nigerian Facility
40
2
13. Case Fred Bailey: An Innocent Abroad
42
4
14. Incident The Cultural Diversity Training Program
46
2
15. Skill Builder Going International
48
2
The Legal and Regulatory Environment
16. Case The Storage Room Massage: A Case of Sexual Harassment?
50
7
17. Case Analyzing Promotion Data: Applying the 80% Rule
57
4
18. Case Blowing the Whistle: Questionable Accounting Practices at Glen fair Electronics
61
2
19. Exercise The Older Worker
63
2
20. Exercise Is This Unlawful Discrimination?
65
5
21. Exercise What Is Sexual Harassment?
70
3
22. Exercise Understanding the Americans with Disabilities Act
73
2
23. Exercise Group Debate Project
75
4
24. Incident Giving Up Seniority to Accommodate Disabled Colleague
79
1
25. Incident The Employee with AIDS
80
1
26. Incident "Beautyism" in the Workplace
81
2
27. Skill Builder Data Analysis for Affirmative Action Plans
83
10
Part 2 Meeting Human Resource Requirements: Job Analysis/Design, Planning, Recruitment, and Selection
28. Case Employee Layoffs at St. Mary's Hospital
93
3
29. Case Strategic Human Resource Management
96
3
30. Case The Bank Merger
99
7
31. Exercise Which Employee Should Be Terminated?
106
3
32. Case The Alternative Work Schedule
109
2
33. Exercise Outsourcing Human Resource Management Functions
111
4
34. Exercise Writing Job Descriptions
115
3
35. Exercise Work and Family Issues
118
9
36. Skill Builder Human Resource Forecasting Assignment
127
3
37. Skill Builder From Welfare to Work
130
3
38. Skill Builder Phased Retirement Options
133
3
Recruiting and Selection
39. Case Recruiting Recreational Vehicle Surveyors
136
3
40. Case Selecting Patient Escorts
139
3
41. Case A Solution for Adverse Impact
142
5
42. Exercise Evaluating the Recruiting Function
147
5
43. Exercise Selection Decisions
152
10
44. Exercise Selection Interview Role Play
162
4
45. Exercise Which Selection Procedure Is Most Effective?
166
1
46. Incident The Ethical Selection Dilemma at Integrity Motors
167
2
47. Incident The Exit Interviews
169
1
48. Incident Nepotism
170
1
49. Skill Builder Evaluating Job Application Forms
171
2
50. Skill Builder Staffing for a Telecommuting job
173
4
Part 3 Developing Effectiveness in Human Resources: Training, Career Development, and Performance Appraisal Orientation/Training/Career Development
51. Case Career Development at Electronic Applications
177
2
52. Case The Safety Training Program
179
2
53. Case Tue Mentoring Problem at Walnut Insurance
181
3
54. Exercise Conducting a Training Needs Assessment
184
3
55. Exercise Design and Evaluation of Training Programs
187
6
56. Exercise On-the-Job Training
193
2
57. Incident The Orientation Problem
195
2
58. Skill Builder Identifying Training Needs Through Task Analysis
197
2
Performance Appraisal
59. Exercise EvalSim-A Performance Evaluation Exercise
199
6
60. Exercise Performance Appraisal Interview Role Play
205
3
61. Exercise Debate: Which Performance Appraisal Format Is Most Effective?
208
1
62. Exercise Ethical Performance Appraisal Issues
209
6
Part 4 Implementing Compensation and Security: Compensation, Incentives, Benefits, and Safety and Health
63. Case The Overpaid Bank Tellers
215
3
64. Case Rewarding Volunteers
218
4
65. Case Managing Nonmonetary Compensation
222
3
66. Case Controlling Employee Benefit Costs
225
3
67. Case Evaluating Nontraditional Incentive Systems: Howe 2 Ski Stores
228
3
68. Exercise Allocating Merit Raises
231
3
69. Exercise Flexible Benefits Plan Choices
234
4
70. Exercise Executive Perks
238
2
71. Exercise WageSim A Compensation Administration Exercise
240
6
72. Exercise Ethical Compensation Dilemmas
246
4
73. Exercise Developing Bioterrorism Policies and Procedures
250
3
74. Exercise Safety and Health Programs
253
1
75. Incident The Safety Problem
254
1
76. Incident Retiree Health and Pension Benefits
255
1
77. Incident Merit increases
256
2
78. Incident The Medical Leave Problem
258
2
79. Incident The Educational Leave Problem
260
2
80. Incident The Lost Vacation Days
262
2
81. Skill Builder Applying the FLSA-Is Tis Job Exempt?
264
5
82. Skill Builder Developing a Wage Structure
269
Part 5 Enhancing Employee Relations: Motivation, Employee Rights and Discipline, Labor Relations, and Collective Bargaining Motivation and Discipline
83. Case The Broken Employment Contract?
275
4
84. Case The Drug Testing Problem at Standard Chemical
279
5
85. Case Violence at Work: Westside Health Systems
284
8
86. Case Surfing the Internet on Company Time
292
2
87. Incident Can We Wear an Earring at Work?
294
1
88. Incident Spiked Milk
295
2
89. Incident Motivating and Maintaining Morale During Downsizing
297
1
90. Incident The Awards Dinner
298
2
91. Incident "She's Just a Temp"
300
1
92. Incident Alan Garfield
301
1
93. Incident Caught in the Act
302
1
94. Skill Builder Writing/Developing Employee Discipline Policies
303
1
Labor Relations, Collective Bargaining, and Contract Administration
95. Case Union Organizing at SGA Industries
304
5
96. Case The Frustrated Quality Circle Team
309
2
97. Case The Give Back: A Case of Union Busting
311
2
98. Exercise Collective Bargaining Role Play--Bush Corporation
313
6
99. Exercise Applying the NLR4
319
2
100. Exercise Labor Arbitration
321
3
101. Skill Builder Employee Communications During Union Campaigns
324
Part 6 Human Resource Audits/Term Assignments
102. Term Project Human Resource System Evaluation
327
7
103. Term Project Human Resource Manager Interview
334