The essential text for business and professional writing, Writing that Works offers clear guidelines for memos, reports, proposals, presentations, and more. Supported by over 200 model documents, this inviting text helps students develop the skills they need to write and communicate successfully on the job.This new edition includes even more advice on considering audience and purpose, designing documents, and using technology.

Product Description: In Complacency and Collusion, Keith J. Butterick draws on extensive experience as a journalist and scholar to show why financial and business journalism is so often toothless. He offers compelling explanations for why big business needs the press—and vice versa—and presents piercing analyses of the inadequacies of reporting in such major outlets as the Economist and the Financial Times, showing how those failures are rooted in the close relationship between businesses and those covering them...read more

Covers grammar, usage, style, and the writing process for letters, memorandums, proposals, reports, meetings, and job descriptions.

Product Description: Featuring Laura Stack, Dianna Booher, and Liv Montgomery *Includes a PDF workbook Do you have a story waiting to be told but know your writing skills need improvement? This expert resource will help you develop both your technical and creative writing skills...read more

Product Description: Yes, it’s true: you can learn how to be a verbal wizard!   Ever hear someone utter an unforgettable phrase and feel yourself reacting with with…well, awe?  Ever read a great quote and think I could never come up with anything that clever?     Daunting as it may seem, there’s nothing mystical about witcraft...read more

Provides examples and advice on writing announcements, condolences, invitations, cover letters, resumes, recommendations, memos, proposals, reports, collection letters, direct-mail, press releases, and e-mail.

Product Description: Send—the classic guide to email for office and home—has become indispensable for readers navigating the impersonal, and at times overwhelming, world of electronic communication.  Filled with real-life email success (and horror) stories and a wealth of useful and entertaining examples, Send dissects all the major minefields and pitfalls of email...read more

Product Description:  Business English gives you the skills you need to sound professional and communicate with ease in the workplace. This program will help you develop a good sense of business language and advanced grammar; understand social etiquette and cultural differences; familiarize yourself with up-to-date idiomatic expressions; and build confidence in speaking, understanding, reading, and writing English in professional or formal settings...read more

Product Description: Computers, now the writer's tool of choice, are still blamed by skeptics for a variety of ills, from speeding writing up to the point of recklessness, to complicating or trivializing the writing process, to destroying the English language itself...read more

Product Description: Send—the classic guide to email for office and home and an instant success upon its original publication—has become indispensable for readers navigating the impersonal, and often overwhelming, world of electronic communication.  Filled with real-life email success (and horror) stories and a wealth of entertaining examples, Send reveals the hidden minefields and pitfalls of email...read more

Writing that works, Fifth Edition, is designed for students of varied academic backgrounds and occupational interests whose jobs will, or already do, require writing skills. Each chapter provides abundant and realistic examples drawn from a wide range of occupations, as well as carefully structured exercises and writing assignments. The text is unusually comprehensive, and probably few instructors will wish to assign every chapter. We have, therefore, built into this book sufficient flexibility to enable instructors to choose the sections they consider most important for any particular class. (In addition, our Instructor's Manual contains a suggested syllabus for a sixteen-week course.) At the same time, we feel that this text is inclusive enough to serve as a reference tool for the student long after the course is over, since no course can possibly cover all the writing concerns students will encounter once they are actually on the job. (view table of contents)