In any conflict, the 1st Alternative is my way and the 2nd Alternative is your way. The fight usually boils down to a question of whose way is better. There are many methods of "conflict resolution" but most involve compromise, a low-level accommodation that stops the fight without breaking through to amazing new results. The 3rd Alternative is about more than just an armistice--it's about creating a new and improved reality. The 3rd Alternative transcends traditional solutions to conflict by forging a path toward a third option, a 3rd Alternative that moves beyond your way or my way to a higher and better way--one that allows both parties to emerge from debate or even heated conflict in a far better place that either had envisioned. With the 3rd Alternative, everyone wins. To a world of escalating strife and contention, 3rd Alternative thinkers like those Covey profiles here bring creative solutions, peace, and healing. His wide-ranging examples include various groups and individuals as living examples of how to create new and better results instead of escalating conflict, as well as how to build strong relationships with diverse people based on an attitude of winning together. Beyond conflict and compromise, The 3rd Alternative unveils a radical, creative new way of thinking. It is a groundbreaking but practical work that demonstrates why 3rd Alternative thinking represents the supreme opportunity of our time.

Proposes an effective and timely solution to the potentially devastating problem of conflict and its resulting bitterness and regret, contending that only through developing an understanding of ourselves can we confront external conflicts to achieve realpeace.

Product Description: In The Art and Science of Dealing with Difficult People, David Brown pinpoints the seven principles of relationship building that are crucial to creating a successful working environment. Brown breaks down each principle by providing easy to understand instructions and universally applicable management skills...read more

Based on the author's twentyfive years of counseling experience, this guide to surviving the end of a relationship reveals why people choose partners who are wrong for them and discusses how to avoid making bad decisions. Original. 30,000 first printing.

Product Description: Communicating Interpersonal Conflict in Close Relationships: Contexts, Challenges, and Opportunities provides a state-of-the-art review of research on conflict in close personal relationships. This volume brings together both seasoned and new voices in communication research to address the challenges in evaluating conflict...read more

This text demonstrates the uses of competent communication in interpersonal conflict using current research to show effective and appropriate interpersonal management. The first two chapters lay out a conceptual foundation for understanding interpersonal conflict. It then describes the nature of conflict messages, how different people define and react to conflict and the consequences, both positive and negative, of conflict interactions. Chapters 7-10 explore conflict in four settings. The text concludes with a look at the conflicts students may face in their lives and the need to adopt an ethical stance in managing conflict.

Tells how to plan an economical Hawaiian vacation, describes points of interest, and recommends hotels, restaurants, and outdoor activities

Product Description: At some point in your life you have engaged in conflict with another person. Conflict is a natural dimension of human interactions, but these standoffs don’t need to create a lifetime of hurt and anger. Conflict—The Unexpected Gift will help you develop conflict-resolution skills...read more

Product Description: Engaging groups in drama is a highly effective way to break down barriers and build resilient teams. This concise book of drama-based exercises will be an invaluable tool for practitioners looking to facilitate conflict transformation and is applicable to a wide range of contexts and client groups...read more

Product Description: The systematic treatment of interpersonal conflict - mediation - has spread rapidly worldwide and is increasingly incorporated in law. The literature on this subject has equally grown. As part of the Saint-Petersburg Dialogues theoreticians and practitioners, researchers and trainers from East and West have shared their experiences and collected them in this volume...read more

Product Description: Protect yourself from people who take undue advantage and suck the energy out of your lifeEmotional Vampires will help you cope effectively with the people in your life that confound you, confuse you, and seem to sap every ounce of your energy...read more