Product Description: The all-in-one Reference reference you ve been waiting for, thisinvaluable book offers a concise introduction to reference sourcesand services for a variety of readers, from library staff memberswho are asked to work in the reference department to managersand others who wish to familiarize themselves with this importantarea of librarianship...read more

Product Description: Here master trainer Michael Sauers applies the super-search strategies he is known for to the latest generation of Web tools. Blogs, RSS, wikis, Flickr, podcasting, mashups, the read/write Web, kartoo, BitTorrent, Google Book Search, the WayBack Machine, visual search engines, folksonomies, Firefox Search Plugins, Del...read more

Product Description: In only a few years, Google has become an authoritative provider of multiple products which have changed the digital information landscape. This book discusses how libraries can go beyond Google’s basic search and Scholar functions to expand services for their patrons...read more

Product Description: Understand federated searching implementation better—and what works best in your library Federated Search: Solution or Setback for Online Library Services is a comprehensive guide to choosing, implementing, testing, teaching, and marketing federated search products in libraries...read more

Product Description: Widespread use and acceptance of the World Wide Web in the home and office has eclipsed many other technological advances. Next-generation applications like wikis, podcasting, streaming video, virtual reference, RSS feeds, and blogs sit on the cutting edge of changes that will—and have already begun to—transform librarianship...read more

Design and deliver traditional reference services in new and innovative waysLibrarians work in an environment of constant change created by new technology, budget restraints, inflationary costs, and rising user expectations. New Directions in Reference examines how they can use new and innovative methods to design and deliver traditional reference services in a wide range of settings. The book’s contributors relate first-hand experiences in libraries large and small, public and academic, and urban and rural dealing with a variety of changes, including virtual reference, music reference, self-service interlibrary loan, e-mail reference, and copyright law.Change isn’t new to libraries but the accelerated pace of change is. Traditional lines that have existed between library departments have been erased and traditional notions about general and specialized reference services have been reconsidered. New Directions in Reference documents how librarians are re-thinking their roles and responsibilities to keep pace with the ongoing process of evolution that borders on revolution. New Directions in Reference examines: the skills needed to manage and evaluate virtual reference services the basics of modern copyright law and the Digital Millennium Copyright Act (DMCA) the changes in users, sources, and modes of access in music reference services the use of interlibrary loan management software that allows patrons to request, track, and renew borrowed materials online the “Ask-A-Librarian” e-mail reference service the Government Printing Office and government information online and much more!New Directions in Reference also includes case studies involving the new Martin Luther King Jr. Library in San Jose, California, and the impact of Personal Digital Assistants (PDAs) in providing references services for medical libraries. This important book is an essential professional resource for public, academic, and special librarians, especially those providing reference services.

Product Description: Save time and avoid trouble as you search the Internet for reliable resourcesEvolving Internet Reference Resources provides both beginning and experienced researchers with a comprehensive overview of the key information sources available online in the humanities, sciences, and social sciences...read more

Product Description: Stay up-to-date with the growing amount of reference resources available onlineHow important is the World Wide Web to information retrieval and communication? Important enough that information professionals have seen students exit from their libraries en masse when Internet service was lost...read more

Product Description: Stay up-to-date with the growing amount of reference resources available onlineHow important is the World Wide Web to information retrieval and communication? Important enough that information professionals have seen students exit from their libraries en masse when Internet service was lost...read more

Product Description: In this updated and expanded second edition of her popular guidebook, Searcher columnist Irene E. McDermott once again exhorts her fellow reference librarians to don their pith helmets and follow her fearlessly into the Web jungle...read more

Product Description: Compare and contrast library reference models and more consumer-oriented models! Digital versus Non-Digital Reference: Ask A Librarian Online and Offline analyzes the quality of commercial Ask A Librarian (AskA) and tutorial services and how they compare to traditional library services...read more

Product Description: Extensive data on the theoretical and practical aspects of electronic reference services! Digital Reference Services provides an overview of electronic reference services and software, and explores the opportunities that real-time digital reference services can offer in a variety of library settings...read more (view table of contents, read Amazon.com's description)

Product Description: A state-of-the-art guide to virtual reference services! This essential book provides a snapshot of virtual reference (VR) services in all kinds of library settings and discusses the issues, trends, and practices involved in offering this kind of service...read more

Product Description: For many librarians, the meaning of the word -reference- is changing so rapidly that it is unsettling. Joe Janes, founder of the Internet Public Library, provides this perfect mix of provocative arguments and useful, hands-on advice...read more (view table of contents, read Amazon.com's description)

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Product Description: Explore ways to bring and keep your library’s electronic services up to date!From editor Di Su: “Some years ago, if you were told that a library’s catalog would be available on a 24/7/365 basis, you’d think it was just another fiction...read more (view table of contents, read Amazon.com's description)