Product Description: Examines various speech technologies deployed in healthcare service robots to maximize the robot's ability to interpret user input. Demonstrates how robot anthropomorphic features and etiquette in behavior promotes user-positive emotions, acceptance of robots, and compliance with robot requests...read more

In Monitoring Adaptive Spoken Dialog Systems, authors Alexander Schmitt and Wolfgang Minker investigate statistical approaches that allow for recognition of negative dialog patterns in Spoken Dialog Systems (SDS). The presented stochastic methods allow a flexible, portable and  accurate use. Beginning with the foundations of machine learning and pattern recognition, this monograph examines how frequently users show negative emotions in spoken dialog systems and develop novel approaches to speech-based emotion recognition using hybrid approach to model emotions. The authors make use of statistical methods based on acoustic, linguistic and contextual features to examine the relationship between the interaction flow and the occurrence of emotions using non-acted  recordings several thousand real users from commercial and non-commercial SDS.Additionally, the authors present novel statistical methods that spot problems within a dialog based on interaction patterns. The approaches enable future SDS to offer more natural and robust interactions. This work provides insights, lessons and  inspiration for future research and development, not only for spoken dialog systems, but for data-driven approaches to human-machine interaction in general.

Product Description: Socially enhanced Services Computing deals with a novel and exciting new field at the intersection between Social Computing, Service-oriented Computing, Crowd Computing, and Cloud Computing. The present work presents a collection of selected papers by the editors of this volume, which they feel will help the reader in understanding this field...read more

Product Description: People relate to other people, not to simplified types or segments. This is the concept that underpins this book. Personas, a user centered design methodology covers topics from interaction design within IT, through to issues surrounding product design, communication, and marketing...read more

Product Description: This essay places the emerging brain-Internet interface within a broad historical context: that the Internet represents merely the next stage in a very long history of human cognition whereby the brain couples with symbolic technologies...read more

Product Description: How we interface and interact with computing, communications and entertainment devices is going through revolutionary changes, with natural user inputs based on touch, voice, and vision replacing or augmenting the use of traditional interfaces based on the keyboard, mouse, joysticks, etc...read more

Product Description: Social Media is fast becoming a key area of linguistic research. This highly accessible guidebook leads students through the process of undertaking research in order to explore the language that people use when they communicate on social media sites...read more

Product Description: In more ways than one, assistive technologies can have a profound impact on humans and their operations within society. Understanding these emerging technologies is crucial to their effective use in improving human lives.Human-Computer Interfaces and Interactivity: Emergent Research and Applications aims to address the main issues of interest within the culture and design of interactive systems for individuals living with disabilities...read more

Product Description: Even at the beginning of the 21st century, we are far from becoming paperless. Pen and paper is still the only truly ubiquitous information processing technology. Pen-and-paper user interfaces bridge the gap between paper and the digital world...read more

Product Description: This volume synthesises research and development in cognitive science and computing that deal with the automated assessment of human emotion. Affect computing systems are used in identifying terror threats, and are extensively used in marketing and finance...read more

Product Description: Exploring Digital Design takes a multi-disciplinary look at digital design research where digital design is embedded in a larger socio-cultural context. Working from socio-technical research areas such as Participatory Design (PD), Computer Supported Cooperative Work (CSCW) and Human-Computer Interaction (HCI), the book explores how humanities offer new insights into digital design, and discusses a variety of digital design research practices, methods, and theoretical approaches spanning established disciplinary borders...read more

Product Description: Alignment in Communication is a novel direction in communication research, which focuses on interactive adaptation processes assumed to be more or less automatic in humans. It offers an alternative to established theories of human communication and also has important implications for human-machine interaction...read more

Product Description: In a digital context, trust is a multifaceted concept, including trust in application usability, trust in information security, and trust in fellow users. Mobile technologies have compounded the impact of such considerations.Trust Management in Mobile Environments: Autonomic and Usable Models explores current advances in digital and mobile computing technologies from the user perspective, evaluating trust models and autonomic trust management...read more

This text exposes students to the international business environment, emphasizing challenges facing financial managers. The new edition includes discussions of the recent Exchange Rate Mechanism (ERM) crisis in Europe, NAFTA, and corporate investment in developing countries. A Wall Street Journal case ends each chapter.