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Product Description: The traditional lines of demarcation between service providers and service users are shifting. Professionals in managed service organizations are working to incorporate the voices of service users into their missions and the way they function, and service users, with growing access to knowledge, have taken on the semblances of professional expertise...read more
By Per K. Solvang (editor)

Hardcover:

9780231171526 | Columbia Univ Pr, July 12, 2016, cover price $65.00 | About this edition: The traditional lines of demarcation between service providers and service users are shifting.

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