Product Description: This training program is designed to help you acquaint others with managing conflict and disagreement in the workplace. In this course, participants will understand the basic principles of conflict management, discover new strategies for managing conflict, and practice using a four-phase process for managing conflict and disagreement...read more

Product Description: The critical skills taught in this book will help you find working solutions for complicated problems, determine how much risk is acceptable in a situation, learn a process for moving from decision to action, and handle risk with more awareness, skill, and confidence...read more

Product Description: Manage disagreement before it turns into conflict.

Product Description: Program designed to reduce stress by helping individuals develop a personal action plan. (view table of contents, read Amazon.com's description)

Product Description: You are about to enter an exciting adventure - learning to handle challenging situations and a variety of people from the perspective of a manager. These are typical problems that you will have to handle as your career advances. As you grapple with each case, you will learn experientially more about yourself, your strengths and vulnerabilities...read more

Product Description: Meet the challenges of managing workers who may feel differently from you. Promotes teamwork.

Product Description: For readers who want to assess their own risk-taking behavior.

Product Description: Manage disagreement before it turns into conflict.