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Susan Kernaghan has written 2 work(s)
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Making Customers Count: A Guide to Excellence in Customer Care
cover image for 9781852510480
By David Clutterbuck and Susan Kernaghan
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Hardcover:

9781852510480 | Mercury Books, April 1, 1992, cover price $28.95

Going Private: Privatizations Around the World
cover image for 9781852510145
Product Description: Clutterbuck, David, Kernaghan, Susan, Snow, Deborah
By David Clutterbuck, Susan Kernaghan and Deborah Snow
See complete details on each edition (1 edition listed)

Hardcover:

9781852510145 | Mercury Books, April 1, 1992, cover price $28.95 | About this edition: Clutterbuck, David, Kernaghan, Susan, Snow, Deborah

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