Product Description: 'The editors have created an important resource for healthcare management practitioners and students, effectively presenting the most up-to-date knowledge on issues critical to the management of healthcare organizations by experts in their fields...read more

Product Description: This proposed volume will provide state-of-the art reviews of health care management, linking concerns about health care workforce management with health care organization management issues. This meso perspective, linking micro and macro organizational processes, should appeal to health care management researchers and doctoral students...read more

Product Description: A volume that provides a view into the world of Bioterrorism and how it could affect the healthcare system of the United States. It will lead the reader along a journey that shows ramifications to health, politics, and everyday common actions...read more

Designed to provide a single source of cases, exercises, incidents, and skill builders, this book offers a fresh approach based on dynamic organizational events confronting both human resource managers and line managers who often implement personnel programs and policies. Topics range from traditional applications of personnel theory to the more controversial issues of AIDS, alcohol and drug abuse on the job, new federal legislation on discrimination issues, employment-at-will, work and family, and the human resource aspects of merger activities. The settings cover a wide variety of organizations with an emphasis on the growing service sector. (view table of contents)

Hardbound. Dramatic social, political, technological, and economic changes are occurring in the health care industry. The Advances in Health Care Management research series was developed in response to this ongoing turbulence in the health care industry coupled with the decreasing number of scholarly outlets for complex and originative health care management research. The field needs new perspectives on organization, innovative management theory and superior empirical research that offer exciting ways to approach existing and emerging problems in health care management. Management scholarship should benefit from diverse conceptual and empirical health care research that examines all levels of analysis. The series provides a forum for the highest quality research, whether theoretical or empirical, in the field of health care management. It is endorsed and supported by the Health Care Management Division of the Academy of Management. (view table of contents)

Product Description: On any particular day, a patient can deem your organization and its services a disappointment. One unfortunate incident can cost you the goodwill of that patient and anyone that patient knows. Keep your customers from defecting to competing providers...read more

Product Description: An essential planning resource for leaders of medical group practices. This compelling new book gives health care leaders an essential planning tool for developing and sustaining superlative medical group practices in the world of integrated healthcare systems...read more (view table of contents, read Amazon.com's description)

Product Description: This text focuses on state-of-the-art human resource theory and research. With emphasis on applications to real-life situations, this book views human resources management not as an isolated function, but as an integration of strategic and operational decision-making processes of the health care organization...read more (view table of contents, read Amazon.com's description)

Integrates the principles of human resources management into the strategic management process in the context of health services organizations. This is the first book in the health services field to relate strategic management theory to human resources practices. Offers specific, real-life examples of human resources management in health care organizations. Chapters cover organizational systems, strategy and people, structural systems (including information systems), behavioural systems (including corporate culture, organizational change and transformational leadership) and management systems (including recruitment, placement, training, performance appraisal, compensation and labor relations). Appendixes contain federal recordkeeping requirements and a checklist for a collective bargaining contract.

Product Description: Effectively Manage Key Stakeholders This helpful book shows health care executives how to integrate their day-to-day activities with their organization's strategic objectives. Using an explicitly strategic approach, it will help managers understand and put into practice the skills they need to manage key stakeholders effectively...read more