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A Guide to Customer Service Skills for the Service Desk Professional
By
Donna Knapp
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Bibliographic Detail
Publisher
Course Technology Ptr
Publication date
May 7, 2014
Pages
430
Binding
Paperback
Edition
4th
Book category
Adult Non-Fiction
ISBN-13
9781285063584
ISBN-10
1285063589
Dimensions
0.75 by 7.25 by 9 in.
Weight
1.50 lbs.
Original list price
$167.95
Summaries and Reviews
Editions
Paperback
The price comparison is for this edition
4th edition from Course Technology Ptr (May 7, 2014)
9781285063584 | details & prices | 430 pages | 7.25 × 9.00 × 0.75 in. | 1.50 lbs | List price $167.95
3 edition from Course Technology Ptr (March 27, 2010)
9780538748537 | details & prices | 488 pages | 7.25 × 9.00 × 0.75 in. | 1.70 lbs | List price $167.95
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