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Customer Service: A Practical Approach
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Bibliographic Detail
Publisher
Prentice Hall
Publication date
January 5, 2012
Pages
175
Binding
Paperback
Edition
6
Book category
Adult Non-Fiction
ISBN-13
9780132742399
ISBN-10
013274239X
Dimensions
0.50 by 8 by 9.75 in.
Weight
0.85 lbs.
Original list price
$112.00
Amazon.com says people who bought this book also bought:
The Strategic Management of Intellectual Capital and Organizational Knowledge | Understanding and Managing Public Organizations | Going Public | Cases In Hospitality Management | Health Insurance Today | Health Insurance Today | How to Hire, Train & Keep the Best Employees for Your Small Business | Customer Service for Professionals in Health Care | Why Law Enforcement Organizations Fail
The Strategic Management of Intellectual Capital and Organizational Knowledge | Understanding and Managing Public Organizations | Going Public | Cases In Hospitality Management | Health Insurance Today | Health Insurance Today | How to Hire, Train & Keep the Best Employees for Your Small Business | Customer Service for Professionals in Health Care | Why Law Enforcement Organizations Fail
Summaries and Reviews
Editions
Paperback
The price comparison is for this edition
6 edition from Prentice Hall (January 5, 2012)
9780132742399 | details & prices | 175 pages | 8.00 × 9.75 × 0.50 in. | 0.85 lbs | List price $112.00
5th edition from Prentice Hall (June 18, 2009)
9780135064337 | details & prices | 177 pages | 8.25 × 10.25 × 0.50 in. | 0.85 lbs | List price $66.80
4th edition from Prentice Hall (April 1, 2006)
9780131989375 | details & prices | 169 pages | 7.75 × 10.00 × 0.25 in. | 0.70 lbs | List price $53.40
3rd edition from Prentice Hall (June 1, 2002)
9780130978530 | details & prices | 308 pages | 7.75 × 9.50 × 0.25 in. | 0.75 lbs | List price $52.20
About: For undergraduate courses in Customer Service, Training and Development, and Service Marketing; also as a supplement for a course in Marketing Principles.
About: For undergraduate courses in Customer Service, Training and Development, and Service Marketing; also as a supplement for a course in Marketing Principles.
2 sub edition from Prentice Hall (September 1, 1999)
9780130826657 | details & prices | 148 pages | 8.00 × 10.25 × 0.50 in. | 0.75 lbs | List price $60.00
With Mcgraw-hill (other contributor), MacMillan |
from Prentice Hall (January 1, 1996)
9780134364605 | details & prices | 139 pages | 8.25 × 10.25 × 0.50 in. | 0.85 lbs | List price $42.00
This edition also contains All Together
This edition also contains All Together
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